Module 2 - Shaping Culture and Leadership in NHS Wales

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Shaping Culture and Leadership in NHS Wales
Module 2 - Leading Compassionate Team and Inter-Team Working

Resources

Under 15 Minutes Reads

Going Dutch in West Suffolk: learning from the Buurtzorg model of care

Having Your First "Difficult" Conversation

Compassion can produce better performance – just look at the Lionesses

Teamworking, Psychological Safety and Compassionate leadership


Masterclasses

The Gift of Conflict

Supportive and Effective Teamwork


Podcasts

How To Be Fearless with Dr Pippa Grange


Further Reading

Quality and Safety in the NHS: Evaluating Progress, Problems and Promise

Culture and Behaviour in the English National Health Service: Overview of Lessons from a Large Multimethod Study

Compassionate Leadership - Sustaining Wisdom, Humanity And Presence In Health And Social Care' by Michael West

Case Studies:

  • NHS Forth Valley, p. 174
  • Canterbury, NZ, p. 178-179
  • The Nuka System, Alaska, p. 179-180
  • The Gwent Frailty Project, p. 181
  • Local Care Partnerships, Leeds, p. 182

Courses

The Fearless Organisation

Collective Leadership and Safety Cultures

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