Share this page Twitter Facebook LinkedIn Email Back to top Home | Compassionate Leadership Hub | Shaping Culture and Leadership in NHS Wales | Resources for Module 1 - Compassion and Leadership Resources for Module 1 - Compassion and Leadership Shaping Culture and Leadership in NHS Wales 3 Steps to Having Difficult - But Necessary - Conversations Handling Difficult Conversations(Chartered Management Institute) How to Handle Difficult Conversations at Work Video Series:Coaching and Mentoring