As a manager or leader you have a significant role to play to ensure your colleagues feel supported and integrated.
- Ensure access to pastoral support networks.
- Make sure your colleague receives organisational induction.
- Develop a local induction that meets the needs of the individual.
- Check in with them regularly to make sure their induction is going well, ask them for feedback, chat through any worries, concerns or additional needs.
- Demonstrate compassionate leadership, take time to listen to the individual, understand the cultural differences faced, emphasise with and help them overcome challenges faced.
- Consider the language that you are using, try and avoid colloquialisms.
- Show them around the department, introduce them to colleagues, explain routines and facilities.
- Offer support such as a ‘buddy’, mentor, preceptor or supervisor.
- Set meaningful personalised objectives and development plans.
- Support the individual with any training and assessment needs e.g. OSCE.
- Promote health and wellbeing resources and flexible working opportunities.
- Offer advice and support
As a team member you have a big part to play in welcoming and supporting international colleagues. How you welcome colleagues doesn’t have to be complex its often the simple things that make a difference:
- Welcome your colleague and introduce yourself, a smile and a hello can go a long way.
- Show them around the department, let them know where to store their belongings and where key facilities are located.
- Offer to be a buddy, mentor, preceptor, supervisor or coach.
- Be compassionate, empathetic, patient and understanding, keep thinking how challenging it must be.
- Consider the language that you are using, try and avoid colloquialisms.
- Take time to chat with your colleague to understand the differences in cultures and role that they are experiencing.
- Check in with them, do they need any help or support?
- Offer advice and support.